Terms of Service

Effective Date: May 29, 2026
Last Updated: May 29, 2026

1. The Service

findable.work is an AI-powered recruiting assistant that helps users describe roles, create job descriptions, generate job posts, source potential candidates, draft outreach, and manage recruiting pipelines.

The Service may include features such as:

• Conversational intake for role definition.
• AI-generated job descriptions.
• AI-generated job post variants.
• Candidate sourcing from third-party professional data providers.
• Candidate match scoring and ranking.
• Outreach drafting for email or LinkedIn.
• Follow-up sequence drafting.
• Pipeline and stage tracking.
• Interview scheduling workflows.
• Usage credits, paid plans, or credit packs.
• Guest preview mode before account creation.

The Service is intended for professional and business recruiting use.

2. Eligibility

You must be at least 18 years old to use findable.work.

You may only use the Service for lawful business or professional purposes. You may not use the Service if you are legally prohibited from doing so or if we have previously suspended or terminated your access.

3. Accounts

To access certain features, you must create an account. You agree to provide accurate, current, and complete account information and to keep that information updated.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account or workspace.

You must notify us promptly if you believe your account has been compromised.

We may support account creation through email/password login, Google OAuth, or other authentication methods.

4. Guest Mode

findable.work may allow visitors to use a limited guest preview experience before creating an account.

In guest mode, you may chat with the AI assistant and generate a draft role or job description. Guest conversations may be stored locally in your browser session. If you create an account, your guest conversation may be associated with your account so you can continue your work.

Guest mode may be limited, changed, or discontinued at any time.

5. Customer Content

“Customer Content” means information, text, files, prompts, messages, job briefs, job descriptions, job posts, notes, candidate lists, outreach drafts, and other content that you submit to, generate through, or store in the Service.

You retain ownership of your Customer Content, subject to the rights granted in these Terms.

You grant findable.work a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, modify, and use Customer Content as necessary to provide, secure, support, and improve the Service.

You represent and warrant that you have all rights and permissions necessary to submit Customer Content to the Service and to authorize us to process it under these Terms.

6. AI-Generated Output

The Service uses artificial intelligence to generate suggestions, drafts, recommendations, summaries, candidate matches, match scores, job descriptions, job posts, and outreach messages.

AI-generated output may be inaccurate, incomplete, outdated, biased, or unsuitable for your intended use. You are responsible for reviewing, editing, and approving all AI-generated output before using it.

findable.work does not guarantee that AI-generated output will be correct, lawful, non-infringing, compliant, unbiased, or appropriate for any particular hiring process.

You must not rely on AI-generated output as the sole basis for employment, hiring, compensation, promotion, termination, or other legally significant decisions.

7. Candidate Data

The Service may display, store, enrich, organize, or process information about potential candidates. Candidate data may include names, roles, companies, work emails, phone numbers, LinkedIn profiles, locations, professional summaries, experience, education, profile images, professional identifiers, match scores, tags, notes, and pipeline activity.

Candidate data may come from third-party professional data providers, public professional sources, enrichment providers, or information you provide.

You understand and agree that:

1. Candidate data may be incomplete, outdated, inaccurate, or incorrectly matched.
2. findable.work does not guarantee the accuracy, completeness, legality, availability, or currentness of candidate data.
3. Candidate data is provided for recruiting workflow assistance only.
4. You are responsible for determining whether and how you may lawfully process, store, export, contact, or use candidate data.
5. You must honor applicable candidate privacy rights, deletion requests, opt-outs, and communication preferences.
6. You must not use candidate data for unlawful, discriminatory, invasive, harassing, or non-recruiting purposes.

8. Customer as Controller for Candidate Data

For candidate data that you source, select, store, contact, organize, or otherwise process through the Service, you are generally the data controller, business, or equivalent party under applicable privacy laws.

findable.work generally acts as a processor, service provider, or vendor processing candidate data on your behalf and according to your instructions, except where we process information for our own business operations, security, compliance, or legal obligations.

You are responsible for:

• Having a lawful basis to process candidate data.
• Providing required notices to candidates where applicable.
• Honoring candidate rights requests.
• Complying with privacy, employment, anti-discrimination, and communications laws.
• Ensuring that your use of candidate data is fair, lawful, and appropriate.
• Ensuring that outreach complies with applicable law and platform rules.

If a candidate contacts us regarding data that is controlled by you, we may refer the request to you, coordinate with you, or take action as required by law.

9. Acceptable Use

You agree not to use findable.work to:

1. Violate any law, regulation, or third-party right.
2. Send spam, unlawful marketing, or unsolicited communications in violation of applicable law.
3. Harass, intimidate, deceive, or harm any person.
4. Make hiring decisions based on protected characteristics or discriminatory criteria.
5. Search for, filter, rank, exclude, or target candidates based on unlawful or protected-class criteria.
6. Use sensitive personal information in a way that violates applicable law.
7. Resell, redistribute, sublicense, publish, or broker candidate data obtained through the Service.
8. Build or enrich a competing people database, recruiting database, or data product.
9. Scrape, crawl, harvest, or extract data from the Service except as expressly allowed by the Service.
10. Reverse engineer, decompile, or attempt to discover the source code or underlying systems of the Service.
11. Interfere with or disrupt the Service.
12. Attempt to bypass usage limits, credits, authentication, security controls, or access restrictions.
13. Upload malware, malicious code, or harmful content.
14. Misrepresent your identity, affiliation, hiring intent, or authority.
15. Use the Service for surveillance, background checks, credit decisions, insurance decisions, housing decisions, lending decisions, or other non-recruiting eligibility determinations.
16. Use the Service in a way that violates the terms of third-party platforms, data providers, email providers, or social networks.

We may suspend or terminate access if we believe you have violated this section.

10. Recruiting Outreach

findable.work may help draft recruiting outreach messages, follow-ups, subject lines, LinkedIn messages, or email templates.

You are responsible for reviewing and approving all outreach before sending it. You are also responsible for ensuring that your outreach complies with applicable law, including laws related to email, electronic communications, privacy, employment, anti-discrimination, and unfair or deceptive practices.

You agree not to use the Service to send or facilitate spam, deceptive outreach, unlawful automated messaging, or communications that violate candidate opt-outs or platform rules.

Unless we expressly provide sending functionality, findable.work is a drafting and workflow tool and is not the sender of your recruiting communications.

11. Third-Party Services and Data Providers

The Service may rely on third-party services, including hosting providers, authentication providers, AI model providers, AI gateway providers, candidate data providers, payment processors, email providers, and other vendors.

Third-party services may include providers such as Supabase, Cloudflare, Google, OpenAI, Lovable, Apollo, People Data Labs, Stripe, Resend, or similar providers.

Your use of the Service may involve the transmission of Customer Content, candidate data, account information, usage data, or payment-related information to third-party providers as necessary to provide the Service.

We are not responsible for third-party services, third-party data, third-party websites, or third-party terms, except as required by applicable law or an applicable written agreement.

Candidate data provided by third-party data providers is subject to change and may be removed, limited, modified, or discontinued at any time.

12. Plans, Credits, and Billing

findable.work may offer free plans, paid plans, subscriptions, credit packs, usage-based billing, or other pricing models.

Certain actions, including candidate sourcing, enrichment, AI usage, or project creation, may consume credits or count against usage limits.

You agree to pay all fees associated with your selected plan, subscription, credit purchase, or usage. Payments may be processed by Stripe or another third-party payment provider.

Unless otherwise stated:

• Fees are due at the time of purchase or renewal.
• Consumed credits are non-refundable.
• Unused credits may expire according to the terms presented at purchase.
• Free credits have no cash value.
• We may change pricing, plans, features, limits, and credit rules with notice where required.
• Taxes, VAT, duties, or similar charges may apply and are your responsibility.

If payment fails, we may suspend or limit access to paid features.

13. Trials, Free Plans, and Beta Features

We may offer free plans, trials, previews, beta features, or experimental features.

These features may be limited, modified, suspended, or discontinued at any time. Beta and experimental features are provided “as is” and may be unstable, incomplete, or inaccurate.

We do not guarantee that any free, trial, beta, or experimental feature will become generally available.

14. Admin and Workspace Access

If you use findable.work as part of a company, team, or workspace, workspace administrators may be able to access, manage, export, delete, or restrict access to workspace content and user accounts.

You are responsible for managing your workspace users, permissions, and access rights.

We are not responsible for internal disputes between workspace owners, administrators, employees, contractors, or other users.

15. Data Protection

Our collection and use of personal information is described in our Privacy Policy.

By using the Service, you agree that we may process personal information as described in the Privacy Policy and these Terms.

If your use of the Service requires a data processing agreement, contact us at support@findable.work. We may provide a separate Data Processing Addendum where appropriate.

16. Confidentiality

“Confidential Information” means non-public information disclosed by one party to the other that should reasonably be understood to be confidential, including business, technical, product, pricing, security, roadmap, customer, candidate, and financial information.

Each party agrees to use the other party’s Confidential Information only as necessary to perform under these Terms and to protect it using reasonable care.

Confidential Information does not include information that is public, independently developed, rightfully received from another source, or already known without confidentiality obligations.

17. Intellectual Property

findable.work and its software, design, workflows, prompts, prompt systems, models orchestration, interfaces, algorithms, databases, logos, trademarks, content, and technology are owned by Virgilio Technologies LLC or its licensors.

Except for the limited right to use the Service under these Terms, no rights are transferred to you.

You may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works from the Service unless expressly permitted by law or by us in writing.

18. Feedback

If you provide feedback, suggestions, ideas, bug reports, or recommendations, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, commercialize, and incorporate that feedback without restriction or compensation.

19. Service Availability and Changes

We may modify, suspend, discontinue, or limit any part of the Service at any time.

We do not guarantee that the Service will be uninterrupted, secure, error-free, or available at all times.

We may perform maintenance, updates, or changes that affect availability or functionality.

20. Suspension and Termination

You may stop using the Service at any time.

We may suspend or terminate your access if:

• You violate these Terms.
• You fail to pay required fees.
• Your use creates legal, security, operational, or reputational risk.
• We are required to do so by law.
• Your account is inactive for an extended period.
• We discontinue the Service.

Upon termination, your right to use the Service ends immediately.

We may retain certain information as required by law, for legitimate business purposes, to resolve disputes, to enforce agreements, or as described in our Privacy Policy.

21. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.”

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT:

• THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES.
• CANDIDATE DATA WILL BE ACCURATE, COMPLETE, CURRENT, OR LAWFULLY USABLE IN YOUR JURISDICTION.
• AI-GENERATED OUTPUT WILL BE ACCURATE, COMPLIANT, UNBIASED, OR APPROPRIATE.
• THE SERVICE WILL RESULT IN HIRES, INTERVIEWS, RESPONSES, REVENUE, OR BUSINESS OUTCOMES.
• OUTREACH GENERATED THROUGH THE SERVICE WILL BE LAWFUL OR EFFECTIVE WITHOUT YOUR REVIEW.

You are solely responsible for your hiring decisions, communications, candidate processing, and use of the Service.

22. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIRGILIO TECHNOLOGIES LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, AND LICENSORS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS OPPORTUNITY, OR BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
2. USD $100.

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

23. Indemnification

You agree to defend, indemnify, and hold harmless Virgilio Technologies LLC and its affiliates, officers, employees, contractors, agents, suppliers, and licensors from and against any claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the Service.
• Your Customer Content.
• Your recruiting activity.
• Your candidate sourcing, outreach, communications, or hiring decisions.
• Your violation of these Terms.
• Your violation of applicable law.
• Your violation of candidate, employee, applicant, or third-party rights.
• Your use, export, resale, disclosure, or misuse of candidate data.
• Your discriminatory, unlawful, deceptive, or spam-related conduct.

We reserve the right to control the defense of any matter subject to indemnification. You agree to cooperate with our defense.

24. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Subject to the dispute resolution section below, the state and federal courts located in Delaware will have exclusive jurisdiction over disputes arising out of or relating to these Terms or the Service.

25. Dispute Resolution

Before filing a claim, you agree to first contact us at support@findable.work and attempt to resolve the dispute informally.

If we cannot resolve the dispute informally within 30 days, either party may bring a claim in the courts described in the Governing Law section, unless a separate written agreement between you and us provides otherwise.

Either party may seek injunctive or equitable relief to protect intellectual property, confidential information, security, or unauthorized use of the Service.

26. Export and Sanctions Compliance

You may not use the Service in violation of export control laws, sanctions, or trade restrictions.

You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and that you are not on any restricted party list.

27. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify you by email, in-app notice, or by updating the “Last Updated” date above.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms.

If you do not agree to the updated Terms, you must stop using the Service.

28. Assignment

You may not assign or transfer these Terms without our prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, financing, reorganization, sale of assets, corporate transaction, or by operation of law.

29. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

The unenforceable provision will be modified to the minimum extent necessary to make it enforceable, or removed if modification is not possible.

30. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision later.

31. Entire Agreement

These Terms, together with the Privacy Policy and any applicable order form, subscription terms, or written agreement, constitute the entire agreement between you and Virgilio Technologies LLC regarding the Service.

If there is a conflict between these Terms and a separately signed written agreement, the signed written agreement will control for that customer.

32. Contact

For questions about these Terms, contact:

Virgilio Technologies LLC
131 Continental Dr, Suite 305
Newark, Delaware 19713
United States

Email: support@findable.work